Contact


To help direct you to the person who can best deal with your enquiry, please carefully read the below. There are multiple reasons you may be trying to contact us. The Trust employs Rendall and Rittner Ltd (R&R) as their Managing Agent who manage the running of the trust’s responsibilities. It is important that your query is directed to the correct person or department.

Enfield Island Village Trust is responsible for maintaining the Community Centre and Common Areas in Enfield Island Village. These include the open parkways, playgrounds, the ecology area, the ornamental canal, bridges, and some un-adopted roads and pathways. We also sign some legal paperwork when you buy or sell your property.

Please note we are not a Block Management Company. We have no affiliation with these companies. We do not maintain blocks of flats, houses, or issue a Services Charge or Ground Rent.

Community Centre & Trust Office

See our dedicated page for more information on the Community Centre.

The trust also have an office in the Community Centre. Meetings with R&R are by appointment only as they do not have a permanent site presence.

See the map for the location.

40-42 Island Centre Way
Enfield
EN3 6GS

Day to Day Enquiries

General enquiries, maintenance issues of the Common Areas, rentcharge payments, accounts enquiries.

Normal Office Hours

R&R – Loretta Moore – Property Manager

Tel: 020 3479 5024
Email: loretta.moore@rendallandrittner.co.uk

R&R – General Switchboard

Tel: 020 7702 0701

R&R – General postal address

Note that the address may differ for legal matters.

13B St. George Wharf
London
SW8 2LE

Out of Hours

Please ring the general switchboard if you need emergency assistance from a contractor outside of normal office hours (9.00am to 5.30pm Monday to Friday excluding Public Holidays).

Conveyancing & Legal Matters

For all property matters which require Trust consent such as lease extensions, sales, re-mortgages, subletting.

R&R – Legal Enquiries

Tel: 020 3948 4154
Email: legal@rendallandrittner.co.uk

Other

If you are unsure which of the above you should contact and the below items do not clarify, then please contact R&R using the usual address.

Chair of the Board of Trustees

If you prefer to contact the Trustees directly then please email the Chair of the Board of Trustees.
Email: chair@eiv.org.uk

Please note that the Chair email address is monitored by a volunteer and will be responded to in due course.

Fly tipping and litter problems in common areas

Please contact R&R using the usual address.

Complaints

Please contact R&R using the usual address.

The MET Police (non-emergencies)

Report a crime or antisocial behaviour.

Emergencies

For all other emergency issues including grass and forest fires.

Tel: 999

Location of Trust office and Community Centre